Advance payment is required for all purchases.
Once an order is put into production there are no refunds.
PAYMENT METHODS
Bank wire transfers: After receiving your order we will fax or mail you the confirmation together with the banking details. You then have to ask your bank to transfer the specified amount to the appointed account. After receiving your payment we will immediately send out the selected items to you upon completion.
Money order: When your order is received, we will fax or mail you confirmation. You may then mail us your money order. Once it has cleared, we will rush your order to you.
No checks
No credit card payments
SHIPPING
Will be handled on a case-to-case basis to provide you with the most efficient shipping tailored to your needs.
Goods are normally shipped by registered mail, insured, unless you specify otherwise. Other shipping options include: - United Parcel Service (UPS): Available on request
- US Postal Service Express Mail: Available on request
Any possible import fees or taxes imposed in countries outside the USA will be your responsibility.
PRICES
All prices quoted are in US Dollar.
Shipping prices vary according to your shipping choice.
While we do our best to ensure prices are accurate, we cannot take responsibility for errors or price changes within the shipping companies of your selection, but will promptly inform you of such changes prior to shipping if applicable.
An additional handling fee of $5.00 will be added to the shipping charge.
RECEIPTS
Together with your goods you will receive an invoice, which you should file carefully. You will need the document in case of theft or damage for your insurance.
PRIVACY
Understanding the importance of privacy we take strict care to ensure that all customer data is protected. We will not sell or otherwise pass your personal information on to any other company, institution or person.
RETURNS
Since all orders are custom made to your specifications, we do not accept returns.
LEGAL ISSUES
All transactions are subject to California and US law. The USA is the place of jurisdiction for both parties.
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